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Privacy Policy

Last updated: June 28, 2026

This Privacy Policy describes how LinSpace AI collects, uses, and protects your information when you use our service.

LinSpace AI is an integrated intelligent design platform for architecture, combining parametric modeling, AI design reasoning, and environmental analysis to help architects complete the full workflow from concept to scheme delivery more efficiently.

1. Information We Collect

We collect only the information necessary to operate the LinSpace AI platform:

  • Account information, such as your name and email address
  • Subscription and billing status processed through our payment provider
  • Usage data related to your interaction with the service, including design inputs and outputs
  • Technical data such as IP address, browser type, and device information for security and analytics

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the LinSpace AI service
  • Process subscriptions and manage your account
  • Respond to support requests and communicate service updates
  • Monitor usage, prevent abuse, and ensure platform security

We do not sell your personal data to third parties.

3. Payment Processing

Payments are processed by Paddle, our authorized Merchant of Record. When you subscribe, Paddle collects and processes payment information directly. LinSpace AI does not store full credit card numbers on our servers.

Paddle's handling of your data is governed by their privacy policy. We receive only the information needed to activate and manage your subscription.

4. Data Storage & Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your design data and account information are retained for as long as your account is active or as needed to provide the service and comply with legal obligations.

5. Third-Party Services

We may use trusted third-party providers for hosting, analytics, email delivery, and AI infrastructure. These providers access data only as needed to perform services on our behalf and are bound by confidentiality obligations.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Request a copy of the data we hold about you
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain processing activities

To exercise these rights, contact us at the email below. We will respond within a reasonable timeframe.

7. Cookies

We use essential cookies and similar technologies to maintain sessions, remember preferences, and analyze site usage. You can control cookies through your browser settings, though disabling them may affect service functionality.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

Questions about privacy? Contact us at privacy@linspaceai.com

法律条款

隐私政策

最后更新:2026 年 6 月 28 日

本隐私政策说明 LinSpace AI 在您使用服务时如何收集、使用和保护您的信息。

LinSpace AI 是面向建筑设计的一体化智能工作平台,融合参数化建模、AI设计推演与环境分析,帮助建筑师更高效地完成从概念到方案交付的完整设计流程。

1. 我们收集的信息

我们仅收集运营 LinSpace AI 平台所必需的信息:

  • 账户信息,如姓名和电子邮箱
  • 通过支付服务商处理的订阅与账单状态
  • 与服务交互相关的使用数据,包括设计输入与输出
  • 用于安全与分析的技术数据,如 IP 地址、浏览器类型和设备信息

2. 信息使用方式

我们使用收集的信息以:

  • 提供、维护和改进 LinSpace AI 服务
  • 处理订阅并管理您的账户
  • 响应支持请求并传达服务更新
  • 监控使用情况、防止滥用并确保平台安全

我们不会向第三方出售您的个人数据。

3. 支付处理

支付由我们的授权记录商户 Paddle 处理。订阅时,Paddle 直接收集和处理支付信息。LinSpace AI 不在服务器上存储完整信用卡号。

Paddle 对您数据的处理受其隐私政策约束。我们仅接收激活和管理订阅所需的信息。

4. 数据存储与安全

我们采取合理的技术与组织措施,保护您的数据免遭未经授权的访问、丢失或滥用。但任何传输或存储方式都无法做到绝对安全,我们无法保证绝对的安全性。

您的设计数据与账户信息将在账户活跃期间或提供服务及履行法律义务所需期间内保留。

5. 第三方服务

我们可能使用可信的第三方服务商提供托管、分析、邮件投递和 AI 基础设施。这些服务商仅在代表我们提供服务所需时访问数据,并受保密义务约束。

6. 您的权利

根据您所在地区,您可能有权:

  • 访问、更正或删除您的个人数据
  • 请求获取我们持有的数据副本
  • 在基于同意的处理中撤回同意
  • 反对或限制某些处理活动

如需行使这些权利,请通过下方邮箱联系我们。我们将在合理时间内回复。

7. Cookie

我们使用必要的 Cookie 及类似技术来维持会话、记住偏好并分析网站使用情况。您可通过浏览器设置控制 Cookie,但禁用后可能影响服务功能。

8. 政策变更

我们保留随时更新本隐私政策的权利。在政策变更发布后继续使用服务,即表示接受更新后的政策。

对隐私有疑问?请联系 privacy@linspaceai.com

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