All payments are processed by Paddle, our Merchant of Record. We aim to make refund requests simple and transparent.
Email us with your account email and Paddle transaction ID.
All subscription payments are processed by Paddle, our authorized Merchant of Record. Refund requests are handled in accordance with this policy and applicable consumer protection laws.
Refunds are available within 7 days of your initial purchase for unused subscriptions. To qualify:
Renewal charges are generally non-refundable unless required by applicable law or approved on a case-by-case basis.
Contact us at support@linspaceai.com with:
We will review your request and respond within 2 business days.
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation stops future billing but does not automatically entitle you to a refund for the current billing period unless eligible under Section 2.
After cancellation, you retain access to paid features until the end of the current billing period.
Approved refunds are processed through Paddle and typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.
The following are generally not eligible for refund:
We reserve the right to update this Refund Policy at any time. Continued use of the service constitutes acceptance of the updated policy.
Questions? Contact us at support@linspaceai.com
所有支付由我们的记录商户 Paddle 处理。我们致力于让退款申请简单透明。
请发送邮件,附上您的账户邮箱和 Paddle 交易 ID。
所有订阅支付由我们的授权记录商户 Paddle 处理。退款申请将按照本政策及适用的消费者保护法律处理。
首次购买后 7 天内,未充分使用的订阅可申请退款。须满足:
续费款项通常不可退款,除非法律要求或经个案批准。
您可随时通过账户设置或联系客服取消订阅。取消将停止未来计费,但不自动获得当前计费周期的退款,除非符合第 2 节资格。
取消后,您仍可使用付费功能直至当前计费周期结束。
批准的退款通过 Paddle 处理,通常在 5–10 个工作日内退回原支付方式,具体取决于银行或发卡机构。
以下情况通常不符合退款条件:
我们保留随时更新本退款政策的权利。继续使用服务即表示接受更新后的政策。
有疑问?请联系 support@linspaceai.com